Flags, how to avoid bad practices

We use the term "flags" to signify incidents that breach our expected conduct, jeopardizing the quality of agencies, developers, projects, and the Simbiosis community. This system is in place to track such incidents, encourage improvement, and provide timely feedback.

How it Works:

⚠️ The partner will receive a flag if they engages in any malpractice that jeopardizes the interests of the Simbiosis network.If the agency receives two flags, the agency will be suspended for one month.If it accumulates three flags, the agency will be suspended for six months.If misconduct is deemed unacceptable by Simbiosis, the partnership may be terminated.

Acquiring a Red Flag:

1. Candidate Quality: Consistently presenting candidates who do not meet required qualifications or align with company culture and values. (More than 2 occasions)
2. Communication: Irregular communication or lack of response to emails, calls, etc. (More than 2 occasions)
3. Process Adherence: Not following agreed-upon processes or Simbiosis’ standards. (More than 2 occasions)
4. Bad Practices: Accumulating up to 2 of these situations:

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• Developer claiming freelancer status during a client interview.
• Fluctuating developer cost between projects.
• Unauthorized cost increase after agreement.
• Mismatch in verifiable experience and CV description.
• Developer withdrawing mid-application process.
• Missed interviews on more than one occasion.
• Hired developer getting fired.

5. Pre-screening Failures: Consistent failure of candidates in pre-screenings or client interviews. (More than 3 occasions)
6. English Proficiency: Candidates not meeting English fluency requirements in more than 2 interviews.
7. Permanence Issues: Removal of candidates from projects due to performance/attitude issues. (More than 2 occasions)
8. Client Dissatisfaction: Receiving more than 2 negative feedbacks about partner's/developer's performance.

Immediate Account Suspension

1. False Experience: Verifiable experience doesn't match CV description. / Fake profiles.
2. Abrupt Withdrawal: Abrupt removal of a candidate for agency's reasons.
3. Exclusion Efforts: Attempt to exclude Simbiosis from processes, assignments, etc.
4. Terms and Conditions Violation: Any breach of the Terms and Conditions.